Why clients trust and recommend Citation Group

Our proven track record of success

+40,000

calls are answered by our workplace relations experts each year via our HR Advice Line.

+12,000

Australian and New Zealand-based businesses trust our HR,
WHS, and Certification services to support their businesses.

92%

of our clients have more peace of mind**

90%

have confidence their business is protected**

**Citation client feedback survey, August 2023.

Workplace compliance solutions under one roof

  • Citation HR: Expert HR services for all businesses: complete, compliant, cost-effective solutions that help you get on with it.
  • Citation Safety: We give you the tools, technology, advice and support you need to build a positive safety culture in your workplace.
  • Citation Certification: From ISO Certification to NDIS Compliance Audits and Training – we’re your certification partner.

Between:

Citation Group Pty Ltd (the “Company”) and

Referral Partner (the “Referral Partner”)

Whereas the ‘Company” is a provider of a range of business improvement services related or not related to certification of management systems.

Whereas the “Referral Partner” is a current, financial certified client of the “Company”, and is independent of the “Company”.

  1. Where the “Referral Partner” provides referral contacts from other organisations to the “Company” and these organisations subsequently become clients of the “Company”, the “Referral Partner” shall be eligible for a ‘Referral Fee’.
  2. This Referral Fee is subject to the following conditions:
  • The referral is received via the ‘Referral Refer and Earn Link’ provided to the Referral Partner.
  • The referral contact accepts and pays for a proposal for services from any of Citation Group Pty Ltd’s Group Companies
  • The Company may choose not to provide a service to a potential referred client (in which case, no Referral Fee will be payable).
  • There is only one Referral Fee payable per referred organisation.
  • The referred organisation has never been a client of any Group Company of Citation Group Pty Ltd before.
  • The referral contact organisation is not in any way owned or controlled by the “Referral Partner”.
  • The value of the referral received must equal to, or higher than $5,000 NZ ex GST.
  1. This Referral Fee is related to the services of:
  • Citation Certification Pty Ltd
  • Citation HR Ltd (NZ)
  • Citation HR Ltd (NZ) t/as Citation Safety

(each a ‘Group Company’)

  1. Where the above conditions are met then the Referral Fee will be up to $400 NZ.

Where the referred client is an NDIS client of Citation Certification Pty Ltd, and the value of referral is less than $5,000 ex GST, the Referral Fee will be $100 NZ.

  1. The Referral Fee is payable to the “Referral Partner” within 30 days of the “Company” being paid by the referred client. Payment will be provided as a rebate against further service for the Referral Partner.
  2. This agreement may be terminated by either party with 14 days’ notice in writing.
  3. This agreement is subject to the jurisdiction of the courts New Zealand

Note:

As a Referral Partner, you are subject to Citation Group Pty Ltd’s Terms of Use and Citation Group Pty Ltd’s Privacy Policy (both available on our website), as well as the following additional Terms & Conditions for Citation Group Pty Ltd’s Refer and Earn Program:

No Spam. Referral Partners are required to comply with current “SPAM” control protocols and laws. For example, emails must be created and distributed in a personal manner, and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or “spam” under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from Citation Group Pty Ltd Refer and Earn Program.

Right to Close Accounts. Citation Group Pty Ltd reserves the right to close the account(s) of any Referral Partner and/or Referred Customer and to request proper payment if either of these parties attempts to use the Citation Group Pty Ltd Refer and Earn Program in a breach of any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.

Right to Cancel Program or Change Terms. Citation Group Pty Ltd reserves the right to cancel this program or to change these Terms & Conditions at any time at its sole discretion without penalty.

The payment of the Referral Fee remains ultimately at the discretion of Citation Group Pty Ltd.