# Citation Group --- ## Pages - [Partnership](https://citationgroup.com.au/partnerships/): Partner with Citation Group to offer your members expert HR support, compliance help and exclusive resources that boost loyalty and growth. - [Careers](https://citationgroup.com.au/careers/): At Citation Group, we’re always looking for people who share our commitment to our clients, strive to be the best they can be & want to make a difference. - [Careers](https://citationgroup.co.nz/careers/): At Citation Group, we’re always looking for people who share our commitment to our clients, strive to be the best they can be & want to make a difference. - [Thank you - Refer and earn](https://citationgroup.co.nz/thank-you-refer-and-earn/): Thanks for your referral! You’re all set. We’ll be in contact as soon as your referral becomes a client. In... - [Current Vacancies](https://citationgroup.com.au/careers/current-vacancies/): var _baseUrl = "//apps. jobadder. com/widgets"; var _jaJobsSettings = { key: "AU3_rejeibsmbajuphd5ujdwki7n3e", jobListSettings: { showDatePosted: false, animateScrollOnPageChange: true, readMoreText: "Learn... --- ## Resources - [3 common questions about sick leave answered](https://citationgroup.com.au/resources/3-common-questions-about-sick-leave-answered/): Got sick leave questions? Learn what qualifies, when carer’s leave applies and how to handle medical certificates with confidence and compliance. - [ISO 27001 Vs 27002: What’s the difference?](https://citationgroup.com.au/resources/iso-27001-vs-27002-whats-the-difference/): Learn the differences between ISO 27001 & 27002 & how each helps strengthen your ISMS. Discover which standard your business needs & why. - [ISO 27001 Vs 27002: What’s the difference?](https://citationgroup.co.nz/resources/iso-27001-vs-27002-whats-the-difference/): In an era of escalating digital threats, understanding the roles of ISO 27001 and ISO 27002 in developing robust Information... - [7 ways effective health and safety increases productivity](https://citationgroup.com.au/resources/7-ways-effective-health-and-safety-increases-productivity/): Workplace safety and productivity may seem like separate priorities, but they’re closely linked. - [5 questions about vicarious liability, answered](https://citationgroup.com.au/resources/5-questions-about-vicarious-liability-answered/): Unsure when you're liable for employee conduct? Learn how vicarious liability works and what steps help protect your business from legal risk. - [Fast food operator fined over $800,000 for serious workplace contraventions](https://citationgroup.com.au/resources/fast-food-operator-fined-over-800000-for-serious-workplace-contraventions-2/): Fast food operators fined $800k for exploiting migrant workers. Find out what went wrong and how to avoid costly wage theft breaches. - [Building your workplace culture? Start with employee benefits](https://citationgroup.com.au/resources/building-your-workplace-culture-start-with-employee-benefits/): Discover how tailored employee benefits can boost retention, reflect company values and help build a strong, positive workplace culture. - [Superannuation contributions are rising again. Is your business ready?](https://citationgroup.com.au/resources/superannuation-contributions-are-rising-again-is-your-business-ready/): Super is rising to 11.5% from 1 July 2024. Find out what your business needs to do now to stay compliant and avoid costly penalties. - [The FWC has decided: minimum wage will increase by 3.5%](https://citationgroup.com.au/resources/annual-minimum-wage-decision/): Minimum wage will rise by 3.75% from 1 July 2024. Find out what this means for your business and how to stay compliant with updated pay rates. - [Your handbook to upcoming migration law changes](https://citationgroup.com.au/resources/your-handbook-to-upcoming-migration-law-changes/): Australia’s immigration laws are among the most complex and intricate globally, and they’ve undergone another round of significant changes. These... - [Heard the term hyper-personalised employee experience? Let’s unpack it](https://citationgroup.com.au/resources/heard-the-term-hyper-personalised-employee-experience-lets-unpack-it/): Discover how hyper-personalising roles, benefits & work environments can boost engagement, retention & your edge in a competitive talent market. - [Termination: what happens if you get it wrong?](https://citationgroup.co.nz/resources/termination-rights/): When it comes to dismissing an employee, just having a valid reason isn’t enough. Because of New Zealand’s complex employment... - [Preparing for ISO 9001:2026. Here's everything you need to know.](https://citationgroup.com.au/resources/preparing-for-iso-90012026-heres-everything-you-need-to-know/): ISO 9001:2026 is coming. Learn what’s changing, why it matters and how your business can start preparing for the transition today. - [Law firm fined over $50k for a string of exploitative acts against a junior lawyer](https://citationgroup.com.au/resources/law-firm-fined-over-50k-for-a-string-of-exploitative-acts-against-a-junior-lawyer/): A law firm has been fined over $50,000 after the Victorian Magistrates Court found it subjected a junior solicitor to unreasonable working hours. - [Confused about sick leave? Here’s your must-have guide](https://citationgroup.co.nz/resources/confused-about-sick-leave-heres-your-must-have-guide/): While this leave type helps keep workplaces safer and healthier, business owners must know their rights and the law to... - [A $12k lesson in compliance for a Victorian-based business](https://citationgroup.com.au/resources/a-12k-lesson-in-compliance-for-a-victorian-based-business/): A furniture delivery business based in Victoria’s Gippsland region has faced severe legal consequences for failing to meet its obligations... - [ISO audit readiness: tools and tips for success](https://citationgroup.com.au/resources/iso-audit-readiness-tools-and-tips-for-success/): Not sure how to prepare for your upcoming audit? We’ve got you covered. Join our upcoming webinar, where our experts... - [Expert Panel decision on gender-based undervaluation – priority awards](https://citationgroup.com.au/resources/expert-panel-decision-on-gender-based-undervaluation-priority-awards/): FWC finds gender-based undervaluation in key awards. Learn what it means for wages, compliance and your obligations as an employer. - [Technology is transforming health and safety practices. Here’s how.](https://citationgroup.co.nz/resources/technology-is-transforming-health-and-safety-practices-heres-how/): Monitoring health and safety practices have come a long way from the humble clipboard and pen and thanks to technology,... - [What is the minimum wage in Australia?](https://citationgroup.com.au/resources/what-is-the-minimum-wage-in-australia/): Discover what the minimum wage is in Australia in 2025, who sets it and how to keep your business compliant with changing pay rates. - [Your how-to guide to building an employee referral program](https://citationgroup.com.au/resources/your-how-to-guide-to-building-an-employee-referral-program/): Learn how to build an employee referral program that saves time, cuts hiring costs and helps you attract top talent through your existing team. - [Creating smarter employment contracts for a safer business](https://citationgroup.com.au/resources/creating-smarter-employment-contracts-for-a-safer-business/): Learn how to create smarter employment contracts that protect your business, reduce risk and keep your workforce on solid legal ground. - [ISO 27001 vs other cybersecurity frameworks](https://citationgroup.com.au/resources/iso-27001-vs-other-cybersecurity-frameworks/): What is ISO 27001 & how does it compare to frameworks like NIST? Explore key differences to choose the right fit for your business cybersecurity. - [What do you do when an unrelated injury makes a workplace injury worse?](https://citationgroup.com.au/resources/what-do-you-do-when-an-unrelated-injury-makes-a-workplace-injury-worse/): A transport accident worsened a prior workplace injury. See how the court ruled and what it means for your return to work processes. - [Rod Marshall among Australia's Best Lawyers in 2026 Edition](https://citationgroup.com.au/resources/rod-marshall-among-australias-best-lawyers-in-2026-edition/): Rod Marshall recognised for excellence in employment law in Best Lawyers 2026, marking his sixth consecutive year on the prestigious list. - [7 tips for managing remote employees](https://citationgroup.com.au/resources/7-tips-for-managing-remote-employees/): Remote teams need structure and support. Discover 7 practical tips to boost productivity, trust & engagement while managing employees from afar. - [Adrian Turner named Professional Services Lawyer of the Year at 2025 Corporate Counsel Awards](https://citationgroup.com.au/resources/adrian-turner-named-professional-services-lawyer-of-the-year-at-2025-corporate-counsel-awards/): Adrian Turner wins Professional Services Lawyer of the Year at the 2025 Corporate Counsel Awards, recognised for leadership and innovation. - [Are your record-keeping practices up to scratch? The FWO is on a blitz](https://citationgroup.com.au/resources/are-your-record-keeping-practices-up-to-scratch-the-fwo-is-on-a-blitz/): The FWO is cracking down on poor records. Learn what inspectors are targeting and how to protect your business from costly penalties. - [Flexible work after parental leave: FWC decision explained](https://citationgroup.com.au/resources/flexible-work-after-parental-leave-fwc-decision-explained/): FWC ruled against a school's refusal of flexible work after parental leave. Learn what this means for your business and how to stay compliant. - [What is a management review for ISO 9001?](https://citationgroup.com.au/resources/what-is-a-management-review-for-iso-9001/): A management review is key to ISO 9001, helping leadership assess system performance, track improvements and keep quality goals on course. - [Key WHS laws in Australia: ensuring safety from day one](https://citationgroup.com.au/resources/key-whs-laws-in-australia-ensuring-safety-from-day-one/): Starting a business? Learn the WHS laws you must follow to keep your workplace safe & compliant from day one. Avoid fines & protect your people. - [Understanding the FWO Payroll Remediation Guide](https://citationgroup.com.au/resources/understanding-the-fwo-payroll-remediation-guide/): The FWO’s new Payroll Remediation Guide is here. Learn how to correct underpayments, reduce risk and strengthen compliance in your business. - [Work Value Case: what the Nurses Award changes mean for your organisation](https://citationgroup.com.au/resources/work-value-case-what-the-nurses-award-changes-mean-for-your-organisation/): Learn what the latest Nurses Award changes mean for aged care providers & how to prepare for phased wage increases & new classification rules. - [The best standards for the construction and manufacturing industry](https://citationgroup.com.au/resources/the-best-standards-for-the-construction-and-manufacturing-industry/): Discover the top ISO certifications for construction & manufacturing. Stay competitive, win tenders & tackle industry challenges with confidence. - [Supporting employees with chronic conditions starts with strong WHS practices](https://citationgroup.com.au/resources/supporting-employees-with-chronic-conditions-starts-with-strong-whs-practices/): Half of workers with chronic conditions don’t speak up. Learn how better WHS practices can support them and strengthen your workplace. - [Genuine redundancy or unfair dismissal? The FWC decides](https://citationgroup.com.au/resources/genuine-redundancy-or-unfair-dismissal-the-fwc-decides/): Redundancy or unfair dismissal? A recent FWC ruling shows why proper consultation is critical, even when a role is no longer required. - [How AI and machine learning are revolutionising ISO 27001 compliance](https://citationgroup.co.nz/resources/how-ai-and-machine-learning-are-revolutionising-iso-27001-compliance/): AI and machine learning are no longer futuristic concepts, they’re practical, powerful allies in the pursuit of ISO 27001 compliance. - [How AI and machine learning are revolutionising ISO 27001 compliance](https://citationgroup.com.au/resources/how-ai-and-machine-learning-are-revolutionising-iso-27001-compliance/): Discover how AI and machine learning are transforming ISO 27001 compliance with smarter, faster ways to manage risk, security and certification. - [The workplace safety manual for employers](https://citationgroup.com.au/resources/the-workplace-safety-manual-for-employers/): Stay on top of WHS with our workplace safety manual. Learn your legal duties, manage risks and build a safer, more compliant business. - [Citation Legal Partners short-listed in the LawyersWeekly Partner of the Year Awards 2025](https://citationgroup.com.au/resources/citation-legal-partners-short-listed-in-the-lawyersweekly-partner-of-the-year-awards-2025/): Citation Legal Partners Michal Roucek and Brittany Byrne have been named finalists in the 2025 LawyersWeekly Partner of the Year Awards. - [How Citation Legal supports the professional services industry](https://citationgroup.com.au/resources/how-citation-legal-supports-the-professional-services-industry/): Compliance is complex in professional services. Discover how Citation Legal helps businesses navigate contracts, awards & HR policies. - [How far back can an underpayment claim go?](https://citationgroup.com.au/resources/how-far-back-can-an-underpayment-claim-go/): Underpaid staff? Find out how far back claims can go, what’s at stake under new wage theft laws and how to fix issues before they escalate. - [Understanding Work Health and Safety representatives](https://citationgroup.com.au/resources/understanding-work-health-and-safety-representatives/): WHS reps help protect your people, reduce risk and keep your business compliant. Here's what they do and why you need them. - [Strategies for developing and improving a management system](https://citationgroup.com.au/resources/strategies-for-developing-and-improving-a-management-system/): Learn how to build and improve a certified management system that drives compliance, performance and long-term business success. - [Prepared, not panicked: your guide to workplace emergency safety response plans](https://citationgroup.co.nz/resources/prepared-not-panicked-your-guide-to-workplace-emergency-safety-response-plans-2/): Health and Safety laws require PCBU’s to ensure the safety and well-being of workers in the event of an emergency. - [Exciting News: Citation Group is acquiring foundU](https://citationgroup.com.au/resources/exciting-news-citation-group-is-acquiring-foundu/): Citation Group is acquiring foundU to deliver an all-in-one HR and payroll solution that simplifies compliance and boosts business efficiency. - [Managing Easter and ANZAC Day public holidays: what employers need to know](https://citationgroup.co.nz/resources/a-public-holiday-cheat-sheet-for-nz-employers/): While Kiwi public holidays can be a dream for employees, they mostly pose headaches for employers. - [The role of ISO 27001 in combatting ransomware threats](https://citationgroup.com.au/resources/the-role-of-iso-27001-in-combatting-ransomware-threats/): Ransomware is on the rise. Learn how ISO 27001 helps protect your business, boost resilience and meet key cybersecurity standards. - [Your guide to understanding new workplace gender equality targets](https://citationgroup.com.au/resources/your-guide-to-understanding-new-workplace-gender-equality-targets/): New gender equality laws are here. Learn what your business must do to comply and why these targets are a game-changer for large employers. - [NDIS practice standards checklist](https://citationgroup.com.au/resources/ndis-practice-standards-checklist/): Get audit-ready with our NDIS checklist bundle. Identify gaps, track your readiness and prepare for registration with clarity and confidence. - [What does the law say when it comes to employers viewing criminal records?](https://citationgroup.com.au/resources/what-does-the-law-say-when-it-comes-to-employers-viewing-criminal-records/): Need to run police checks on new hires? Know your legal rights, obligations and when criminal history matters in recruitment. - [Maximising workplace potential: the hidden power of performance reviews](https://citationgroup.com.au/resources/maximising-workplace-potential-the-hidden-power-of-performance-reviews/): Think performance reviews are pointless? Discover how they can boost growth, set clear goals and protect your business from hidden risks. - [Employer survival guide](https://citationgroup.com.au/resources/employer-survival-guide/): Your go-to guide for understanding employment law, contracts, awards and WHS essentials to stay compliant and protect your business. - [Your guide to safeguarding sensitive employee information](https://citationgroup.com.au/resources/your-guide-to-safeguarding-sensitive-employee-information/): Protecting employee data is critical. Learn how to stay compliant, reduce risk & build trust with best-practice privacy & cybersecurity measures. - [Important update for Victoria: new OHS psychological health regulations coming](https://citationgroup.com.au/resources/important-update-for-victoria-new-ohs-psychological-health-regulations-coming/): Victoria will introduce new OHS psychological health regulations in December 2025. Learn what’s changing and how to prepare your workplace now. - [6 expert workplace compliance tips for every employer](https://citationgroup.com.au/resources/6-expert-workplace-compliance-tips-for-every-employer/): Workplace compliance isn’t optional. Learn 6 expert tips to protect your business, meet legal obligations & create a fair, productive environment. - [What is the definition of asset management in ISO 55001?](https://citationgroup.com.au/resources/what-is-the-definition-of-asset-management-in-iso-55001/): Learn how ISO 55001 defines asset management and how it helps your business maximise value, reduce risk and improve long-term performance. - [What is the definition of asset management in ISO 55001?](https://citationgroup.co.nz/resources/what-is-the-definition-of-asset-management-in-iso-55001/): Just having assets isn’t enough to drive value – you need to manage them effectively. - [How Citation Legal supports organisations in the allied health and aged care industry](https://citationgroup.com.au/resources/how-citation-hr-supports-organisations-in-the-allied-health-and-aged-care-industry/): Struggling with compliance in aged care? See how Citation Legal helps providers manage contracts, awards and workforce challenges. - [Casual redundancies: what are they?](https://citationgroup.com.au/resources/casual-redundancies-what-are-they/): Think casuals can’t be made redundant? Think again. Learn the legal risks and steps to follow when ending employment for regular casual workers. - [An employer's blueprint to WHS compliance in construction](https://citationgroup.com.au/resources/an-employers-blueprint-to-whs-compliance-in-construction/): Construction accounts for 1 in 5 worker deaths. Learn how to reduce WHS risks, avoid penalties & keep your site compliant with this practical guide. - [Flexible working arrangements are the future: here’s why](https://citationgroup.com.au/resources/flexible-working-arrangements-are-the-future-heres-why/): Flexible work boosts satisfaction, productivity and retention. Learn how your business can benefit from moving beyond the nine-to-five model. - [What are the internal and external issues in ISO 27001?](https://citationgroup.com.au/resources/what-are-the-internal-and-external-issues-in-iso-27001/): Learn how internal and external issues affect ISO 27001 compliance. Understand these factors to strengthen your information security management system. - [What are the internal and external issues in ISO 27001?](https://citationgroup.co.nz/resources/what-are-the-internal-and-external-issues-in-iso-27001/): Interested in learning about the internal and external issues addressed in ISO 27001? Explore how understanding these factors can help... - [Flexible working: your guide as an employer](https://citationgroup.com.au/resources/flexible-working-your-guide-as-an-employer/): Understand flexible work laws, avoid costly missteps and learn how to manage requests fairly with our essential employer guide. - [Inside the million-dollar wage theft case against a Perth security business](https://citationgroup.com.au/resources/inside-the-million-dollar-wage-theft-case-against-a-perth-security-business/): A Perth security business is facing $1M in wage theft claims. Learn how underpayment errors can lead to serious legal risks and how to avoid them. - [New model terms for enterprise agreements: what employers need to know](https://citationgroup.com.au/resources/new-model-terms-for-enterprise-agreements-what-employers-need-to-know/): New model terms now apply to all enterprise agreements. Learn what’s changed and how to stay compliant under the Closing Loopholes reforms. - [Tips to safeguard your business's data](https://citationgroup.com.au/resources/tips-to-safeguard-your-businesss-data/): Learn expert tips to protect your data, reduce cyber risks and boost security. Find out how ISO 27001 can help safeguard your business. - [Psychological vs psychosocial safety: why the distinctions matter for Aussie businesses](https://citationgroup.com.au/resources/psychological-vs-psychosocial-safety-why-the-distinctions-matter-for-aussie-businesses/): Psychological and psychosocial safety aren’t the same. Learn the key differences, why both matter and how your business can meet its WHS duties. - [Casual conversion explained](https://citationgroup.com.au/resources/casual-conversion-explained/): Learn how to manage casual conversion under the new Employee Choice Pathway. Stay compliant and support staff moving to permanent roles. - [4 best-practice tips to employee offboarding](https://citationgroup.com.au/resources/4-best-practice-tips-to-employee-offboarding/): Make offboarding smooth & professional. Learn best-practice tips to protect your business, support departing staff & enhance your employer brand. - [Adrian Turner short-listed in the Corporate Counsel Awards](https://citationgroup.com.au/resources/adrian-turner-short-listed-in-the-corporate-counsel-awards/): Adrian Turner has been named a finalist in the 2025 Corporate Counsel Awards. Discover why he’s being recognised as a standout legal leader. - [A lesson in navigating the high-income threshold in unfair dismissal claims](https://citationgroup.com.au/resources/a-lesson-in-navigating-the-high-income-threshold-in-unfair-dismissal-claims/): A recent case highlights how to calculate high-income threshold in unfair dismissal claims. Learn what counts as earnings & how to stay compliant. - [Cyber security risk assessment](https://citationgroup.co.nz/resources/cyber-security-risk-assessment/): Data breaches and cyberattacks happen every day, and they put businesses like yours at risk. To help identify potential vulnerabilities... - [Cyber security risk assessment](https://citationgroup.com.au/resources/cyber-security-risk-assessment/): Identify cyber risks before they strike. Get your tailored risk score and actionable insights with our cyber security risk assessment tool. - [6 steps to building a positive safety culture in the workplace](https://citationgroup.com.au/resources/6-steps-to-building-a-positive-safety-culture-in-the-workplace/): A strong safety culture boosts morale, reduces risk and builds trust. Follow these 6 expert steps to create a safer, more compliant workplace. - [Probation vs. full-time: are the entitlements the same for both employees?](https://citationgroup.com.au/resources/probation-vs-full-time-are-the-entitlements-the-same-for-both-employees/): Do probationary employees get the same entitlements as full-time staff? Find out what the law says and what it means for your business. - [Kitchen nightmare: 5 breaches of the minimum employment standards](https://citationgroup.co.nz/resources/kitchen-nightmare-5-breaches-of-the-minimum-employment-standards/): Late last year, an Italian restaurant found itself in hot water after breaching five minimum employment standards. - [AI at work: balancing benefits and challenges in the modern workplace](https://citationgroup.com.au/resources/ai-at-work-balancing-benefits-and-challenges-in-the-modern-workplace/): AI is transforming how we work. Discover the benefits, risks and how your business can prepare for a tech-driven future of work. - [Psychosocial risk management and the bottom line: how proactive measures translate into business success](https://citationgroup.com.au/resources/psychosocial-risk-management-and-the-bottom-line-how-proactive-measures-translate-into-business-success/): Managing psychosocial risks helps more than compliance. See how supporting mental well-being boosts culture and business performance. - [A guide to succession and workforce planning](https://citationgroup.com.au/resources/a-guide-to-succession-and-workforce-planning/): Plan ahead with smart succession and workforce strategies. Learn how to future-proof your business, retain talent and stay legally compliant. - [Why pinpointing decision makers is crucial for defending adverse action claims](https://citationgroup.com.au/resources/why-pinpointing-decision-makers-is-crucial-for-defending-adverse-action-claims/): A recent court case highlights why employers must clearly identify decision-makers to defend against general protections & adverse action claims. - [WHS training is critical. Here’s how to implement it](https://citationgroup.com.au/resources/whs-training-is-critical-heres-how-to-implement-it/): WHS training is essential for legal compliance and a safer workplace. Learn how to design and implement effective training programs for your team. - [3 ways to ensure your hybrid workforce is protected from cyber risks](https://citationgroup.com.au/resources/3-ways-to-ensure-your-hybrid-workforce-is-protected-from-cyber-risks/): Hybrid work is here to stay. Learn 3 key ways to protect your remote workforce from cyber threats & strengthen your business’s information security. - [Employer's guide to public holidays: Easter, school holidays and Anzac Day](https://citationgroup.com.au/resources/employers-guide-to-public-holidays-easter-school-holidays-and-anzac-day/): Understand how to manage Easter, ANZAC Day and school holiday leave requests while staying compliant with public holiday pay rules. - [#AccelerateAction this International Women’s Day](https://citationgroup.com.au/resources/international-womens-day/): Discover 5 practical ways your business can #AccelerateAction this International Women’s Day & take real steps toward workplace gender equality. - [Weathering the storm: employer’s guide to handling cyclonic disruptions](https://citationgroup.com.au/resources/weathering-the-storm-employers-guide-to-handling-cyclonic-disruptions/): Cyclones can disrupt more than property. Learn how to meet your legal obligations, manage staff and maintain safety during severe weather events. - [Workplace Relations Review 2025](https://citationgroup.com.au/resources/workplace-relations-review-2025/): Get expert insights into 2025’s biggest workplace changes. From wage theft laws to AI impacts, this review helps you stay compliant & future-ready. - [Rethinking termination within the minimum employment period](https://citationgroup.com.au/resources/rethinking-termination-within-the-minimum-employment-period/): Terminating staff during their minimum employment period can still breach general protections laws. Learn how to avoid legal risks. - [Aged care alert: FWO campaign underway](https://citationgroup.com.au/resources/aged-care-alert-fwo-campaign-underway/): The FWO is targeting aged care in 2025 with audits and wage changes. Learn what this means for your compliance and how to prepare now. - [The future of flexible work: navigating compliance in the return-to-office era](https://citationgroup.com.au/resources/the-future-of-flexible-work-navigating-compliance-in-the-return-to-office-era/): Explore how to manage flexible work requests lawfully while navigating return-to-office mandates & protecting your business from compliance risks. - [How to manage a genuine redundancy](https://citationgroup.com.au/resources/how-to-manage-a-genuine-redundancy/): Follow our step-by-step guide to manage a genuine redundancy compliantly and avoid costly legal missteps. Learn how to get it right every time. - [Facing a dispute? Managing conflict? Mediation can help](https://citationgroup.com.au/resources/facing-a-dispute-managing-conflict-mediation-can-help/): Workplace conflict draining time and energy? Mediation offers a faster, cost-effective way to resolve disputes and protect relationships. - [HR compliance for construction businesses](https://citationgroup.com.au/resources/hr-compliance-for-construction-businesses/): Tackle key HR issues in construction with expert help. Stay compliant and manage your workforce with confidence. - [Prepared, not panicked: your guide to workplace emergency safety response plans](https://citationgroup.com.au/resources/prepared-not-panicked-your-guide-to-workplace-emergency-safety-response-plans/): Is your workplace emergency plan up to date? Learn how to stay compliant, protect staff and respond effectively to fires, medical events and more. - [6 steps to building a positive safety culture in the workplace](https://citationgroup.co.nz/resources/6-steps-to-building-a-positive-safety-culture-in-the-workplace/): A strong safety culture not only prevents injuries and accidents but also boosts employee morale, enhances productivity, and helps build... - [Why should businesses consider set-off clauses in Australian employment contracts?](https://citationgroup.com.au/resources/why-should-businesses-consider-set-off-clauses-in-australian-employment-contracts/): Set-off clauses can protect your business from underpayment claims. Learn how to draft them properly and stay compliant with Australian law. - [4 steps to securing 5-star reviews with ISO certification](https://citationgroup.com.au/resources/4-steps-to-securing-5-star-reviews-with-iso-certification/): Learn how ISO certification helps reduce errors, boost consistency and customer focus, and turn great service into glowing five-star reviews. - [4 steps to securing 5-star reviews with ISO certification](https://citationgroup.co.nz/resources/4-steps-to-securing-5-star-reviews-with-iso-certification/): Customer experience is more important than ever. But how can businesses consistently meet and exceed customer expectations, and earn those... - [New service just launched: HR on Demand](https://citationgroup.com.au/resources/new-service-just-launched-hr-on-demand/): Struggling with complex HR tasks? Discover HR on Demand, our new service giving your business expert support when & where you need it most. - [Citation Legal and lawyers recognised in Doyle’s Guide Legal Rankings for 2025](https://citationgroup.com.au/resources/citation-legal-and-lawyers-recognised-in-doyles-guide-legal-rankings-for-2025/): Citation Legal has been recognised in the 2025 Doyle’s Guide, with firm and individual honours across employment, WHS and immigration law. --- ## Services - [Employee Assistance Program Service](https://citationgroup.com.au/safety/employee-assistance-program-service/): Support employee wellbeing with our Employee Assistance Program. Confidential, expert care to build a safer, stronger workplace. Learn more. - [HR on Demand](https://citationgroup.com.au/hr/expert-hr-services-on-demand/): Citation’s HR management services give you expert support when you need it. Our on demand HR services help fill critical gaps fast. Find out more. - [Auditor Benefits](https://citationgroup.com.au/certification/auditor-benefits/): Join Citation Certification’s contract auditor community for flexible work, expert support and real connection. Discover why auditors choose us. - [Insurance and Representation](https://citationgroup.co.nz/hr/insurance-and-representation/): Get quick, confidential HR legal support without third-party hassle. Citation Group ensures seamless, efficient employment law representation for your business. - [How you can use your certification](https://citationgroup.com.au/certification/how-you-can-use-your-certification/): Promote your certification with confidence. Learn how to use approved Citation Certification and JAS-ANZ marks and logos. View guidelines now. - [Our commitment to impartiality](https://citationgroup.co.nz/certification/our-commitment-to-impartiality/): As a JAS-ANZ accredited certification body, we believe that impartiality lies is at the core of all aspects of the certification and training we deliver. - [The certification process](https://citationgroup.co.nz/certification/the-certification-process/): Our management systems certification follows a simple step-by-step process as outlined on this page. - [The certification process](https://citationgroup.com.au/certification/the-certification-process/): Our management systems certification follows a simple step-by-step process as outlined on this page. - [NDIS Whistle-blower Policy](https://citationgroup.com.au/certification/ndis/ndis-whistle-blower-policy/): NDIS Whistle-blower Policy. This policy is only applicable as per the Applicant’s Deed Poll under the NDIS AQA Scheme. - [Our commitment to impartiality](https://citationgroup.com.au/certification/our-commitment-to-impartiality/): As a JAS-ANZ accredited certification body, we believe that impartiality lies is at the core of all aspects of the certification and training we deliver. - [Our Complaints and Appeals Procedure](https://citationgroup.com.au/certification/ndis/complaints-and-appeals-procedure/): Citation Certification has a detailed policy outlining our complaints and appeals process. All complaints are investigated and recorded. - [Restructuring Advice and Implementation](https://citationgroup.com.au/legal/workplace-law/restructuring-advice-and-implementation/): Citation Legal has worked with businesses of every size and industry across all aspect of Complex Workplace Advisory and Restructuring Advice and Implementation - [C-suite and Board-level Workplace Relations Advice](https://citationgroup.com.au/legal/workplace-law/c-suite-and-board-level-workplace-relations-advice/): From negotiating executive employment contracts to restraint of trade and share options, Citation Legal can work with your business. - [Workplace Litigation](https://citationgroup.com.au/legal/workplace-law/workplace-litigation/): Citation Legal has worked with businesses of every size and industry across all aspect of workplace litigation, including unfair dismissal applications. - [Mediation Services](https://citationgroup.com.au/legal/workplace-law/mediation-services/): Leading employment law specialists who have the skills, expertise, and professional qualifications required to conduct and offer workplace mediation services. - [Managing Union Relations and Industrial Relations](https://citationgroup.com.au/legal/workplace-law/managing-union-relations-and-industrial-relations/): Our team of industrial relations lawyers are specialists in identifying when disputes may occur, how to minimise their impact & how to resolve them swiftly. - [PayCheck](https://citationgroup.com.au/legal/workplace-law/paycheck/): Citation Legal combined the elements of forensic analysis with our expert employment law services to create a comprehensive payroll audit process – PayCheck. - [Workplace Investigations](https://citationgroup.com.au/legal/workplace-law/workplace-investigations/): Citation Legal expert lawyers and workplace consultants will work with you to advise on the most appropriate type of workplace investigation. - [Enterprise Bargaining](https://citationgroup.com.au/legal/workplace-law/enterprise-bargaining/): We specialise in designing and implementing enterprise bargaining agreements (EA), in order to get the best possible results for businesses across Australia. - [Corporate Immigration](https://citationgroup.com.au/legal/migration-services/corporate-immigration/): With a focus on strategic migration management for employers, our lawyers provide businesses with advice and support on all business immigration matters. - [Work Rights Check](https://citationgroup.com.au/legal/migration-services/work-rights-check/): With Smart Visa Check you can verify the immigration status of thousands of your workers and confirm they have a right to work with the click of a button. - [Family Immigration](https://citationgroup.com.au/legal/migration-services/family-immigration/): Our family immigration lawyers & migration agents can help employers & individuals navigate pathways for eligible family members to live & work in Australia. - [Library of WHS Resources](https://citationgroup.com.au/safety/whs-resources/): Access WHS resources & templates with ease. Citation’s library helps you manage safety with workflows, policies, guides & tools. Explore now. - [Library of H&S Resources](https://citationgroup.co.nz/safety/whs-resources/): With hundreds of templates, workflows, policies, guides & checklists, Citation's WHS Resources make it easy for our clients to manage workplace safety. --- # # Detailed Content ## Pages Thanks for your referral! You're all set. We'll be in contact as soon as your referral becomes a client. In the meantime, you might like to check out some of our helpful articles or learn a bit more about us. RETURN HOME --- var _baseUrl = "//apps. jobadder. com/widgets"; var _jaJobsSettings = { key: "AU3_rejeibsmbajuphd5ujdwki7n3e", jobListSettings: { showDatePosted: false, animateScrollOnPageChange: true, readMoreText: "Learn more... " }, jobDetailsSettings: { backLinkText: "Back to all jobs", showDatePosted: false }, applicationFormSettings: { useExternalApplicationForm: true, showExternalApplicationFormInNewWindow: false } }; --- --- ## Resources Your top sick leave and personal leave questions have been answered in this article. --- In an era of escalating digital threats, understanding the role of ISO 27001 and ISO 27002 is crucial. --- In an era of escalating digital threats, understanding the roles of ISO 27001 and ISO 27002 in developing robust Information Security Management Systems (ISMS) is crucial. This blog explores how each standard enhances your organisation's security posture. --- Workplace safety and productivity may seem like separate priorities, but they’re closely linked. --- Employers can be held liable for employee behaviour if it's linked to the workplace, but does this mean they're responsible for what the team does? Not quite! --- A pair of Adelaide restaurant operators have been hit with an $802,000 penalty following a severe case of worker exploitation involving migrant employees. --- As the workforce changes, so do the benefits that matter most. Explore strategies that boost employee retention and learn how benefits can improve culture. --- From 1 July 2025, the minimum superannuation contribution will increase to 12 per cent. --- The Fair Work Commission’s Minimum Wage Panel has handed down its decision on the annual wage review. --- Australia’s immigration laws are among the most complex and intricate globally, and they’ve undergone another round of significant changes. These changes will place strict restrictions on foreign ownership of houses, alter the fee structures for citizenship applications, and increase income thresholds for certain visa types. --- Enter hyper-personalisation. A concept that focuses on tailoring roles, benefits, and environments to each employee isn’t just a trend. Let's unpack it! --- When it comes to dismissing an employee, just having a valid reason isn’t enough. Because of New Zealand’s complex employment laws, if you can’t prove that a fair and just process was followed before termination, your business is left open to serious risks. You might be asking yourself ‘What process do I need to follow? ’ but don't worry – we’ve got you covered. In this eBook our experts explain how to protect your business when considering termination, why following the process is so important, and the consequences of getting it wrong. --- Over a million organisations across 170 countries use ISO 9001 to demonstrate their commitment to quality and continual improvement. But like all standards, it must evolve to stay relevant – that’s where ISO 9001:2026 comes in. --- A law firm has been fined over $50,000 after the Victorian Magistrates Court found it subjected a junior solicitor to unreasonable working hours. --- While this leave type helps keep workplaces safer and healthier, business owners must know their rights and the law to manage sick leave fairly and correctly. --- A furniture delivery business based in Victoria’s Gippsland region has faced severe legal consequences for failing to meet its obligations under workplace laws. --- The FWC's Expert Panel issued its first decision in a review of potential gender-based undervaluation in five priority modern awards. --- Not sure how to prepare for your upcoming audit? We’ve got you covered. Join our upcoming webinar, where our experts will guide you through readiness requirements, share tips for a smooth certification process, and offer practical insights to set you up for success. With this session, you’ll be able to tackle your audit with confidence and get certified in no time! --- So, what is the National Minimum wage, who decides what it should be, and how often does it increase? --- Monitoring health and safety practices have come a long way from the humble clipboard and pen and thanks to technology, the health and safety landscape has been revolutionised. --- What is an employee referral program? And how does my business build one? Our experts have answered these questions and so much more in this article. --- Did you know that while written employment contracts aren’t legally required in Australia, they can be one of the most effective ways to protect your business from disputes, misunderstandings, and legal risks? Join us at this webinar as seasoned Workplace Relations Advisor Carla Novacevski shares her expertise, equipping you with the tools and knowledge to craft solid employment contracts. --- Managing remote teams effectively has become critical for business success. Here are seven practical strategies to help your business achieve its goals. --- Citation Legal and Rod Marshall recognised in the 18th edition of Best Lawyers Australia. --- A recent case in the County Court of Victoria highlights the complexities of injuries in the workplace, especially when new accidents worsen existing injuries. --- With cyber attacks happening every 36 seconds, businesses are looking for ways to combat cyber risks and keep their data safe. --- Adrian recognised by LawyersWeekly as a winner in 2025. --- The Fair Work Ombudsman has recently launched a record-keeping blitz, conducting surprise inspections in businesses across six major Australian cities. --- Complacency is the enemy of progress – that's where management review meetings come in. --- A recent Fair Work Commission decision has brought renewed attention to the rights of employees seeking flexible working arrangements. --- When setting up a business in Australia, creating a safe and compliant workplace isn’t just good practice – it’s a legal obligation. --- The FWO has published its first Payroll Remediation Program Guide, a document designed to help employers identify and correct large-scale employee underpayments. --- On 6 December 2024, the Full Bench of the Fair Work Commission issued its third decision in relation to the Work Value Case. --- Struggling to keep up with industry challenges? From skyrocketing costs to green regulations, running a construction or manufacturing business has never been tougher. But there's light at the end of the tunnel; the right certifications can help you overcome recent industry hurdles, grow your business, and position yourself for success. This factsheet outlines exactly what standards you'll need to stay competitive, secure government tenders, and reach new heights. --- A recent FWC case revealed that a construction company failed to adequately consult an employee during the redundancy process, finding that the dismissal wasn't harsh, unjust, or unreasonable. --- Half of Australian employees living with chronic conditions choose not to disclose them to their employers. --- AI and machine learning are no longer futuristic concepts, they’re practical, powerful allies in the pursuit of ISO 27001 compliance. --- Artificial intelligence (AI) and machine learning (ML) are reshaping the compliance landscape, introducing smarter, faster, and more reliable ways to manage security controls and maintain certification. --- Whether you’re starting a business or have proudly held the title of Employer of Choice for years, safety at work should be a top priority. But where do you begin? Work Health and Safety (WHS) encompasses various responsibilities, from handling incident reports and managing psychological risks to identifying hazards and implementing robust policies and procedures. To help you take charge of your safety, we’ve created this WHS survival guide tailored for business owners and senior managers. It covers the essentials to get you started, along with practical tips for building a positive safety culture in your workplace. --- Michal Roucek and Brittany Byrne recognised among Australia's outstanding partners and partner equivalents. --- The complexity of Australian employment law, including award compliance, workplace policies, and legislative changes, can be overwhelming, especially for smaller businesses without dedicated law teams. That’s where we step in. --- Underpaying your employees isn’t just bad for business – it can hit your wallet hard and seriously damage your reputation. --- A robust workplace safety plan is important, but it’s useless if it isn’t being implemented. --- What’s the key to developing a successful management system? Continuous improvement. And in this webinar, we explain why. Join us for this upcoming session where our experts will explore how to develop a management system that works for you and discuss why continuous improvement is essential to its success. Whether you're setting up a new system or refining an existing ISO framework, this webinar will provide you with the strategies you need to succeed. --- While Kiwi public holidays can be a dream for employees, they mostly pose headaches for employers. --- We’re thrilled to announce that Citation Group is acquiring foundU, a Brisbane-based, all-in-one workforce management and payroll platform trusted by nearly 700 Australian businesses. --- Health and Safety laws require PCBU’s to ensure the safety and well-being of workers in the event of an emergency. --- Ransomware has emerged as one of the most pressing cybersecurity threats for businesses worldwide. With attacks becoming increasingly sophisticated, organisations must take proactive steps to safeguard their data and systems. --- Preparing for your NDIS audit can be a daunting process, but it doesn't have to be. Our carefully designed checklists simplify the requirements of becoming a registered NDIS provider. Packed with comprehensive checklists, this resource not only breaks down what’s required for each standard – it also provides a readiness score. This allows you to identify any gaps and address them with confidence. With our bundle, you'll be fully prepared to approach your audit with clarity, assurance, and peace of mind. --- On 26 March 2025, the Workplace Gender Equality Amendment (Setting Gender Equality Targets) Bill 2024 (the Bill) was passed by Parliament and became law. --- Performance reviews get a bad rap, but what if we told you they’re the key to unlocking your workplace potential? Join us at our upcoming webinar, where our experts will explain how to turn performance reviews into a powerful tool for workplace success and explore how to nurture employee growth, set goals that matter, and protect your organisation from potential pitfalls. --- Recent data from the National Police Checking Service reveals it facilitates over five million police checks annually. --- The Victorian Government has officially announced that dedicated Occupational Health and Safety (Psychological Health) Regulations are expected to be finalised by October 2025 --- When it comes to sensitive employee data, the stakes couldn’t be higher. --- When it comes to compliance, knowing your rights and responsibilities as an employer is half the battle! That's where the Employer survival guide comes in. This resource delves into the ‘what’, ‘why’ and ‘how’ of employment law. We’ve done the sifting through piles of legal docs and employment guides, so you don’t have to! In this book, we’ll cover everything an employer should know to protect themselves, and their business, and be on the right side of the law. --- Just having assets isn’t enough to drive value – you need to manage them effectively. --- Just having assets isn’t enough to drive value – you need to manage them effectively. --- Ensuring compliance isn’t just a legal necessity – it’s essential for fostering a fair and thriving workplace. --- Dive into the common pain points businesses face in this growing industry. --- Did you know the construction industry accounts for one in every five worker fatalities? --- Did you know that over 2. 6 million Australians work as casual employees, making up nearly a quarter of the country’s workforce? --- More and more businesses are realising that the rigid nine-to-five office model doesn’t benefit employees, morale or their bottom line. --- Interested in learning about the internal and external issues addressed in ISO 27001? Explore how understanding these factors can help your organisation enhance its information security management and safeguard critical assets effectively. --- Interested in learning about the internal and external issues addressed in ISO 27001? Explore how understanding these factors can help your organisation enhance its information security management and safeguard critical assets effectively. --- Better culture, collaboration, and productivity are just some of the reasons business leaders want employees back in the office. However, with the growing demand for workplace flexibility, employers must tread carefully because the legal landscape firmly backs employees. Our latest eBook explores flexible working laws and why it’s more important than ever that employers follow compliant processes. --- This case is yet another stark reminder for business owners that it doesn’t matter where your organisation operates, if you’re doing the wrong thing like underpaying staff, you can expect the FWO to come knocking. --- Here, our experts explain these new model terms and the requirement for them to be included in all new enterprise agreements. --- From reputational damage to severe financial loss, the impact of data breaches on companies and individuals is severe. With cybercrime happening daily, protecting your business’s data should be a top priority. So how can you ready your defences and prevent cybercrime before it’s too late? Join us at this upcoming webinar, where we share our expert tips with you. --- Understanding these terms is not only essential for creating clearer policies but also for ensuring compliance with Australian workplace laws and guidelines. --- The passing of the Fair Work Legislation Amendment (Closing Loopholes No. 2) Act 2024 has introduced a new, streamlined pathway to permanent employment called the Employee Choice Pathway. In this factsheet, our experts explain this new route to permanent status, what happens when an employee requests conversion, and how to navigate the process confidently. --- Regardless of who decides to terminate the employment, having offboarding best practices means you can create an experience that helps employees leave on good terms. --- The recent case of Mr Murray Hobson v Murrin Murrin Operations Pty Ltd sheds light on the high-income threshold in unfair dismissal claims. --- Adrian recognised by LawyersWeekly as a finalist in 2025. --- Data breaches and cyberattacks happen every day, and they put businesses like yours at risk. To help identify potential vulnerabilities in your business, download our Cyber security risk assessment. This comprehensive resource will provide a dynamic risk score specific to your industry and give you actionable steps to strengthen your defences before it’s too late. --- Data breaches and cyberattacks happen every day, and they put businesses like yours at risk. To help identify potential vulnerabilities in your business, download our Cyber security risk assessment. This comprehensive resource will provide a dynamic risk score specific to your industry and give you actionable steps to strengthen your defences before it’s too late. --- Late last year, an Italian restaurant found itself in hot water after breaching five minimum employment standards. --- A strong safety culture not only prevents injuries and accidents but also boosts employee morale, enhances productivity, and helps build a positive reputation with clients and stakeholders. --- When it comes to entitlements, do employees within their probationary period get the same entitlements as full-time workers? --- How should businesses leverage AI to future-proof their operations and set themselves up for success in an increasingly digitally reliant labour force? --- Your business’s success starts with your people. That’s why understanding and managing psychosocial risks in the workplace isn’t just about compliance – it’s about building a stronger, more productive organisation. Join us at our upcoming webinar, where our Head of Safety, Adrian Turner, will be joined by Dr Natalie Flatt, Ph. D. , Director and Chief Mental Health Officer at Connect Psych Services to share practical tips and strategies to help you create a workplace where teams thrive and demonstrate how doing so boosts the financial performance of your business. --- In today’s fast-paced business world, planning ahead isn’t just a good idea, it’s essential for survival. But what do these terms mean for your organisation? --- A recent case has highlighted a critical aspect of the decision-making process around taking action that is adverse against an employee. --- With Easter and school holidays coming up, employers must understand what public holiday pay is and how to calculate it accurately. --- The hybrid approach will most likely be here to stay, and in a world where cyber-attacks occur every 39 seconds, organisations need to understand how to secure their networks in this new environment. --- Providing effective workplace safety training is essential for every employee, regardless of their role or experience level. --- Saturday, 8 March 2025, marks International Women’s Day, and this year’s theme is #AccelerateAction. --- The 2025 Workplace Relations Review is here, crafted to provide business leaders like you with expert insights into the future of workplace compliance. Our in-house experts have pooled their insights to address the questions and challenges shaping 2025. From Same Job, Same Pay provisions and the criminalisation of wage theft to fresh perspectives on restraints of trade, we examine complex issues in depth. --- Alongside safeguarding property, employers must address the legal obligations involved in managing their workforce during severe weather events. --- A recent case reminds employers that despite being in the minimum qualifying period for termination, employees have access to other protections. --- A new challenge is emerging: the push to bring employees back to the office amid legal protections protecting flexible working rights. --- Here, our experts break down the latest developments in the aged care industry and offer insights to help you stay ahead. --- Making an employee or a group of employees redundant is never an easy process. As a business owner, the buck stops with you. You shoulder all the responsibility regarding compliance and making difficult decisions like authorising a redundancy. In the pages of this eBook, we’ve explained what redundancy is, and the complexities of the process, and created a step-by-step guide to managing the process correctly to help you get it right every time. --- Mediation offers a practical and effective solution, focusing on open communication and mutual agreement. --- Running a business in the construction sector comes with its fair share of challenges. From handling employee resignation and drug use on the worksite to accommodating pregnant workers unable to perform labour-intensive tasks, the questions can stack up fast. To help you stay ahead, we’ve compiled the most common HR issues in the construction industry in one easy-to-read guide. --- Whether it’s a fire, medical emergency, natural disaster, or other incidents, having a well-structured workplace emergency response plan is crucial. --- Among the many aspects of an employment contract, set-off clauses can seem a little tricky to understand. --- Customer experience is more important than ever. But how can businesses consistently meet and exceed customer expectations, and earn those five-star ratings? The answer: ISO certification. --- Customer experience is more important than ever. But how can businesses consistently meet and exceed customer expectations, and earn those five-star ratings? The answer: ISO certification. --- A strong safety culture not only prevents injuries and accidents but also boosts employee morale, enhances productivity, and helps build a positive reputation with clients and stakeholders. --- Today, Citation HR is thrilled to announce the launch of its newest service offering – HR on Demand. --- We’re delighted to announce that Citation Legal was listed as a Recommended Leading Employment Law Firm (Employer Representation) in Doyle’s Guide Legal Rankings for 2025. --- --- ## Services Citation Safety has partnered with one of Australia’s leading Employee Assistance Program providers, Connect Psych Services, to offer EAP support to Australian businesses. --- To survive an economic downturn often means leaders are forced to make tough business decisions about its workforce. --- Our experienced team of lawyers provide unparalleled support and advice to clients in the face of disputes. --- Manage workplace safety using hundreds of individual templates, workflows, policies, guides, and checklists all available at the click of a button via Citation Safety’s library of WHS Resources. --- Manage workplace safety using hundreds of individual templates, workflows, policies, guides, and checklists all available at the click of a button via Citation Safety’s library of H&S Resources. --- ---