Take your Safety to the next level

Safety Advice Line

We know that safety doesn’t stop just because the clock hits 5PM, and that’s why our Health & Safety (H&S) experts are available 24 hours a day, 365 days a year and can deliver timely H&S advice tailored for your business, industry, and situation. Whether you’re a small business employer or part of a large HR team, you need help with a workplace crisis or you simply need day-to-day workplace safety advice, the assistance and support we provide you will always be clear, detailed, and easy to understand.

24/7 Support

Award-winning H&S support, available 24 hours a day, 7 days a week.

Locally Based

Speak with a locally based team of qualified H&S experts who care.

Tailored Advice

Get detailed workplace safety advice that is tailored to your business, industry, and situation at hand.

A knowledgable customer service representative giving helpful WHS advice

A safety team solving a safety problem with the trusted advice they received

Untangling the complexity of safety is what we do

With unlimited and untimed support, you can call us as often as you need – with our team of safety experts behind you, you’ll always have someone to turn to when faced with a problem. There’s nothing too big or too small that our experts can’t help with or haven’t already seen. Even the most experienced H&S professionals need help sometimes!

No two issues are the same, that’s why we work with you, the situation at hand and the industry you’re in, helping you to achieve a lasting solution to your workplace safety issues.

A trusted WHS law expert ready to give quality safety advice

Don’t face safety issues on your own

Whether you’re a small business employer or a part of a larger safety team, we know that time is essential when facing a problem. Our locally based experts deliver clear, detailed, easy-to-follow advice, and can walk you through the trickiest of situations.

Backed by industry leading H&S experts

Our dedicated specialist consultants are all experienced H&S professionals. There isn’t much they haven’t seen or dealt with when it comes to safety nightmares.

How we can help your business

H&S Workflow Checklists – Lead Safety

Setting up H&S Policies and Procedures.
Officer Due Diligence Plan.
Emergency Management Plan.
H&S and Volunteer Management Plan.
H&S Representatives and Committees.

H&S Workflow Checklists – Manage Safety

Hazard, Incident, Injury and Return to Work Management.
Risk Register Review.
Issue Resolution Management.
Multiple PCBU Issue Resolution Process.
Health Monitoring Process.

H&S Workflow Checklists – Engage on Safety

Contractor H&S Induction.
Conduct Safety Consultation.
Worker H&S Induction.
Incident and Hazard Management.

H&S Risk Registers

Document Control Register.
H&S Audit Register.
Plant and Other Equipment Register.
Legal and Other Requirements Register.
Preferred Equipment Register.
Hazardous Chemicals Register.
Health and Safety Representatives Register.
Health Surveillance Register.

H&S Procedure Documentation

Consultation Procedure.
Contractor Management Procedure.
Document and Data Control Procedure.
Emergency Management and First Aid Procedure.
Ergonomics Management Procedure.
External Communication Procedure.
Hazardous Chemicals Procedure.
Incident Management Procedure.
Induction Training Procedure.
Issue Resolution Procedure.
Manual Tasks Procedure.

H&S Documentation

H&S Policy.
Psychological Health and Wellbeing Policy.
H&S Objectives and Targets.
H&S Responsibility Statement.
H&S Management Review Guidelines.
H&S Emergency Plan.
H&S Management Plan.
H&S Dashboard Report.
H&S Audit Schedule.
H&S Internal Audit Report Template.
H&S Training Plan.
H&S Training Needs Analysis.

H&S Templates

H&S Pre-Purchase Guidelines.
Workstation Ergonomics Assessment.
Visitor H&S Information.
Contractor H&S Evaluation.
Safety Talks Plan.
Meeting Agenda Template.
Senior Manager, Manager, and Worker H&S Induction.

Got burning questions? We’ve got answers

Whenever you’re faced with a problem in your workplace or you have a question about day-to-day safety practices, our experts are at the other end of the line waiting to help you. It’s simple, pick up the phone and we’ll be there for you 24 hours a day, seven days a week.

So, when you need us, we’ll be there with the H&S support and advice you need without delays or the need for a call back. Find out why over 12,000 businesses rely on us for high-quality safety advice.

Yes, it is! All our clients who sign up for our Citation Safety’s services receive access to our 24/7 Safety Advice Line. They can call our experts 365 days a year for any H&S issues, questions, or concerns they might have within their businesses. Plus, there’s no limit on the amount of or length of calls!

Find out why over 12,000 businesses trust our workplace relations experts to give them specialist H&S advice and support.

Yes, they will, our 24/7 Safety Advice Line is manned by a team of work health and safety (WHS) specialists.

Yes, it is – while we’d love to give you advice for everything and anything, our experts specialise in health and safety and that’s what we’re best at. There’s not much our experienced team of H&S experts haven’t seen, managed, or dealt with and with their knowledge you’ll be in safe hands as they guide you through any safety nightmare that may present itself.

If you require HR advice, Citation HR can help!

All employers, large and small have a duty of care to ensure the health and safety of anyone who is in the workplace – it is a legal requirement to provide a safe workplace. If you are concerned about WHS compliance and your obligations as an employer, reach out to the team at Citation Safety via the advice line and we can work with you.