Citation Group's story

Over three decades, our purpose and commitment has remained the same; to help build safer, more sustainable and successful businesses that power the Australian economy. Small-and-medium-sized businesses are the authentic beating heart of Australia that our communities rely on.

At Citation Group we’re always looking for ways to better support businesses, take a little pressure off their plate, so they can focus on what matters most.

+100,000

Happy customers worldwide.

24/7

HR & safety advice and support for businesses.

+40,000

Workplace advice calls received each year via our Advice Line.

Supporting all Australian businesses

A lot has changed since 1993, when we were first founded. We started from humble beginnings when brother and sister Campbell and Jessica Fisher started the business from their home in Randwick.

We’ve evolved from a specialist workplace law firm in Sydney into a group of services that cover all manner of compliance support and software with six offices based across Australia and New Zealand operating in three countries.

Over our long history, the fundamental fabric of how people work has changed too, predominantly through the use of technology. Over 13 years ago we developed our own software to create more value for our clients. We’ve continued to invest millions of dollars into enhancing our platform to help businesses work smarter, not harder.

We exist to save Australian organisations from the pain of bureaucracy and help you run an efficient and compliant business. Our friendly, talented and professional business pit crew covers everything from HR, Training and Workplace Law to Work Health & Safety and ISO and NDIS certifications.

And we are bringing all these services together under one brand… introducing the Citation Group

FCB Group founded in 1993

FCB Group was founded by Campbell Fisher and his sister Jessica Fisher, with a vision to provide Australian businesses with the highest quality employment law advice. Since its inception, the company has grown from strength to strength, and today is Australia’s leading workplace compliance solutions provider.

FCB Workplace Law founded in 1998

FCB Workplace Law is Australia’s leading workplace relations law firm providing pragmatic employment law advice to businesses of all sizes and industries.

enableHR launched in 2010

HR made simple. enableHR is the people-management platform businesses use to boost performance, take care of compliance and create culture.

FCB Smart Visa launched in 2015

Strategic migration management for employers and individuals.

HR Assured launched in 2015

Avoid the admin. Create the culture. HR Assured is the outsourced HR service helping you build a smarter business.

QMS Certification Services acquired in 2022

QMS Certification Services has been guiding businesses through ISO and NDIS certification for over 25 years. The company was acquired by FCB Group in 2022, positioning FCB as the second-largest provider of certification services in Australia.

Best Practice Certification acquired in 2022

Since 2004, Best Practice Certification has been guiding businesses through ISO certification. The company was acquired by FCB Group in late 2022, positioning FCB as the second-largest provider of certification services in Australia.

The same great people offering the
same great service

Campbell Fisher, MD of Citation Group continues to lead our award-winning Australian support team to help across complex workplace compliance issues from every angle and come up with creative and effective solutions.

We can assure you under our new brand identity – we’re fully committed to offering the same high quality supported by the same brilliant team. We’ve just got a new name that helps bring our colleagues, clients and services closer together.

Loved by thousands of Aussie businesses

The personal, high-quality and responsive services that our clients know and love will remain at the heart of what we do. As Citation Group, we bring together a broader range of compliance and certification services that will help you to further protect and grow your business.

Our clients range from small and micro businesses with less than 20 staff, through to large household names at multiple sites across Australia. Whatever your business ambitions, we have solutions and support packages tailored to suit your needs.

Our values-driven culture

Our values and philosophy. What we stand for and what matters in how we treat each other, our clients and our role. How we think, act and behave. What makes work better. Our values and the behaviours that sit under them were created by our colleagues for our colleagues. At every step we’re guided by our core values, and it drives us to constantly to innovate and evolve.

Inspired and Innovate – Exceed Expectations – Relationships Matter – We’re Better Together

Join our team today

We believe that success in business comes down to people. People aren’t just the energy powering a business, they ARE the business. From our highly-qualified advisory teams that deliver dedicated support to our clients, to our office teams that ensure a smooth service, we’re exceptionally proud of the team we have.

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